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Welcome to the Support Hub
This is your central hub for submitting support request, tracking progress, and finding helpful resources.
Frequently Asked Questions
Common questions that we see from our active users
Password reset is available via the simulator.
To start an AutoBuild simulation, follow these steps in the Skillwell Simulation Builder:
- Access the Builder: Go to the existing Simulation Builder home screen.
- Select AutoBuild: Click the new simulation dropdown menu and select the AutoBuild button.
- Step 1 -Topic: Manually enter the Topic, Industry, and Participant’s role. You can also set the run time and pass level.
- Step 2 - Skill: Review the AI-suggested skills. You can manually change or add skills as needed.
- Step 3 - Scenario: Review the generated scenario and characters. You can regenerate the scenario or change character names and avatars.
- Step 4 - Create: The system will create a "Pre-Published" shell of your simulation with the generated name, sections, and descriptions.
Note: A superuser must have AutoBuild enabled for your customer platform instance to see this option.
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Need Help?
Click “Create Ticket” to submit a request and our team will be happy to help!